Privacy Policy | General Growth

General Growth ("we", "us", "our") is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights in relation to it.

Information we collect

We collect information you provide directly to us, including:

—Your name and email address when you join our waitlist or create an account
—Business contact details including your phone number and company name
—Payment information when you subscribe to a paid plan (processed securely by our payment provider — we do not store card details)
—Communications you send us, including support requests and feedback

How we use your information

Fulfilling our contract with you

To provide the General Growth service you have signed up for, including setting up your AI receptionist, routing calls, and delivering lead notifications to your account.

Identifying and communicating with you

To verify your identity, send you important account and service updates, provide customer support, and assist with onboarding and customer success.

Processing your payments

To manage billing, issue receipts, and handle subscription changes or cancellations through our payment provider.

Waitlist management

If you join our waitlist, we use your email address solely to notify you when early access becomes available and to share relevant product updates. You can unsubscribe at any time by replying to any email we send you.

Data sharing and disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our platform (such as our payment processor and cloud infrastructure provider), subject to strict confidentiality obligations. We may also disclose information where required by law or to protect the rights and safety of our users.

Data security

We implement appropriate security measures to protect your information:

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Encrypted data transmission

All data is transmitted over HTTPS/TLS.
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Secure database storage

Your data is stored with strict access controls and encrypted at rest.
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Regular security updates and monitoring

Our infrastructure is regularly patched and monitored for vulnerabilities.

Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data at any time. To exercise any of these rights, please contact us at hello@generalgrowth.co.uk.

Questions?

If you have any questions about this privacy policy or how we handle your data, email us at hello@generalgrowth.co.uk.